IF YOU SUSPECT THAT YOU MAY HAVE STORM DAMAGE
The first step of the insurance restoration process is where we do a comprehensive inspection that doesn't cost you anything to do. This is so that we can decide whether or not you have a legitimate reason to file a claim with your insurance carrier. Unless you have substantial damage, we do not want your time wasted nor your insurance carriers.
FILL OUT THE PAPERWORK THAT ALLOWS US TO WORK FOR YOU
In the event that you have enough damage to file a claim you will need to fill out the proper paperwork in order to give us the ability to work for you. This paperwork gives us the ability to work for you as your general contractor so that we can provide both you and your insurance the proper measurements, inspection photos, estimate, and damage analysis so that we can make sure you get what you deserve.
FILE THE CLAIM WITH YOUR INSURANCE CARRIER
The third step of the process is filing the claim with your insurance carrier. In the event that we have the first two steps completed: 1) substantial damage documented & 2) the proper paperwork completed - then it's time to file the claim. Your project manager should have the claims hotline to your particular carrier and will be able to call them with you.
AN INSURANCE COMPANY REP WILL INSPECT YOUR HOME'S DAMAGE
The fourth step is where we will meet with your insurance carrier's representative while they inspect your property so that we can provide them with the documentation that we have produced for you. We also want to give a second set of eyes because every adjuster isn't well versed in your type of damage and we want to be sure that you get the best chance at being reimbursed for your loss.
WITHIN 10 BUSINESS DAYS YOU'LL RECEIVE PAPERWORK
Your insurance adjuster will normally have submitted your estimate & claims documentation to the interior office by the end of the week of the adjustment and the inside desk adjuster should have sent you your paperwork by the end of the 2nd full week. Once you have received your paperwork we will want to review it in order to make sure they didn't omit anything accidentally, it's very common for out of state adjusters to not full know your local codes.
THE WORK ORDER GETS FINALIZED & INSTALLATION BEGINS
Once we have come to an accord with the insurance carrier and everyone knows the final price we will proceed with the installation process. In this step we will fill out the necessary county documents, process your building permit, & schedule an installation date. Once we have started installation we will attempt to get all of the trades scheduled in a succinct manner (schedule & weather permitting) so that you can be have your work completed in a timely manner. Once your project is complete we will close your permit with a final inspection (where necessary) and provide you & the insurance company a certificate of completion.